Privacy Policy

1. Information Overview

1.1 Information Stored Locally (Not Uploaded)

The following information is stored only on your device. We cannot access it, and it is never uploaded to any server:

• Media server configuration (server addresses, ports, usernames, passwords)
• Playback history
• Favorites and playlists
• Playback preferences (playback speed, subtitle settings, etc.)
• Locally cached thumbnails

This data is entirely under your control - uninstalling the app will completely delete it.

1.2 Information We Collect

To improve app experience and stability, we collect the following information through anonymous analytics:

• Device Information: Device model, operating system version
• App Usage Data: App launch count, feature usage frequency, session duration
• Crash and Error Logs: To help us identify and fix issues (on iOS, this includes crash and hang diagnostics provided by the system)
• Playback Technical Information: Whether playback succeeded, video codec and bit depth, whether hardware decoding was used, time-to-first-frame range, subtitle rendering method, and media source type (e.g. Emby, SMB). Values are fixed options or numeric ranges only, used to tell whether the player works correctly on different devices
• Anonymous Identifier: A random identifier generated by the app to de-duplicate statistics; it is not derived from any device hardware identifier

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing Core Services: Connecting to your media servers and playing media content
• Improving User Experience: Remembering your preferences and providing personalized experience
• App Optimization: Analyzing usage patterns to improve app features and performance
• Technical Support: Diagnosing issues and providing technical support services

3. Information Storage and Security

3.1 Data Storage Location

• Local Data: Your configuration information (such as server credentials and playback history) is stored in a local database within the app sandbox, accessible only by this app
• Analytics Data: Anonymized usage statistics are stored on our servers

3.2 Security Measures

We implement the following measures to protect your data:

• Local data is stored in the app sandbox, isolated from other apps
• Analytics data is anonymized and does not contain sensitive information

4. Information Sharing

We commit not to sell, rent, or trade your personal information. We may share information in the following circumstances:

• Legal Requirements: Responding to lawful legal processes or government requests
• Service Providers: Sharing necessary information with third-party service providers who help us operate the app (they are bound by strict confidentiality agreements)

5. Your Rights

You have the following rights regarding your information:

• Right to Access: You can view stored configuration information in the app settings
• Right to Delete: You can delete media source configurations, playback history, and cached data at any time
• Right to Choose: You can choose not to use certain features to limit data collection

How to Delete Your Data

• Clear cached data in "Settings" > "Storage"
• Clear logs in "Settings" > "Debug"
• Delete media sources to remove related configuration information
• Uninstalling the app will delete all locally stored data

6. Third-Party Services

This app uses the following third-party services:

7. Local Network Access

This app requires access to your local network to connect to media servers within your LAN (such as SMB/CIFS file shares, Emby servers, etc.). This permission is used only for:

• Discovering and connecting to media servers on your local network
• Streaming media content from servers you have authorized

We do not collect or transmit your network information to external servers through this permission.

8. Children's Privacy

This app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you discover that we have inadvertently collected information from a child, please contact us and we will delete it immediately.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted within the app or on our website. For significant changes, we will notify you through the app.

We recommend that you review this Privacy Policy periodically to stay informed.

10. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us through:

• Email: support@91ai.app